Covid-19 Event Policies
In an attempt to alleviate some stress and confusion, we are outlining our cancellation and rescheduling policies for any of our clients for 2020 who are uncertain about their event date. All 2020 weddings affected by COVID-19 are easily able to reschedule their wedding date to a new date in 2021.
Covid Ruining your Event Date?
If postponing (which we recommend), the following steps commence:
1. Check with the venue and get alternate dates (same if changing venue).
2. Reach out to all your vendors and let them know the date options your venue provided. Ideally, everyone should be available for at least one of those dates. Remember each vendor is a small business so each will have their own rescheduling policies.
3. If we are available and can pair you with your original or another one of our great DJs, we'll send you a rescheduling contract via email for you to sign. The non-refundable retainer will be credited over to the new date, and the final balance will be due 30 days prior to the new event date. Once you notify us about postponing, you have 365 days from then to select a new event date and sign a new contract, otherwise, the retainer can't be used (see the graphic below).
4. Finish up the music planning and party!
If canceling, please notify us via email and we'll send you a confirmation that the contract is canceled and that nothing over our non-refundable retainer is due.
Just FYI on holding a date...
Due to so many clients rescheduling and with new clients booking, we can't hold dates indefinitely. We can hold a date for a short while before allowing others to book a certain DJ.
If you have any questions regarding our policy, don't hesitate to contact us!